Why teams monitor reviews
Checking App Store Connect and the Play Console by hand works for one app in one country. It stops working with several apps, dozens of storefronts and reviews in many languages. Monitoring tools check the stores for you and push every new review to where the team already works.
What a good setup gives you
- Every new review, in one place — iOS and Android, all countries.
- Translation of reviews in other languages.
- A reply link so you can post a developer response right away.
- Shared visibility. Support, product and marketing all see the same feedback.
- Competitor tracking. Reviews are public, so you can follow other apps too — see competitor app analysis.
Example
A team routes all reviews into a #app-reviews Slack channel. Support picks up one-star reviews about bugs, product marks feature requests with an emoji, and marketing shares five-star reviews internally.
That is exactly what allstarsbot does: it sends new reviews of any app to Slack or Microsoft Teams. Try it free for 7 days.