Why you should monitor reviews of your competitors

In today’s fast-paced and ever-evolving business world, it’s essential to stay informed about your competitors. Competitor tracking is the strategic process of monitoring, analyzing, and understanding the actions and strategies of your competitors. By doing so, you can make informed decisions that will allow your business to outperform its rivals. In this blog post, we’ll explore the importance of competitor tracking and share tips and tools for implementing a successful competitor tracking strategy.

Why Competitor Tracking Matters

Understanding your competitors’ strengths, weaknesses, strategies, and customer base is crucial to your business’s success. Competitor tracking enables you to:

  • Identify potential threats and opportunities
  • Learn from your competitors’ successes and mistakes
  • Adapt your marketing strategy based on market trends
  • Improve your product or service offerings
  • Stay ahead of industry shifts and consumer preferences

How to Get Started with Competitor Tracking

The first step in competitor tracking is to identify your key competitors. These can be direct competitors (those offering similar products or services) or indirect competitors (those targeting the same customer base with different offerings). Once you’ve identified your competitors, you can begin monitoring and analyzing their activities.

Key Competitor Metrics to Monitor

  • Pricing: Keep an eye on your competitors’ pricing strategies to ensure your own pricing remains competitive and attractive to your target market.
  • Product or Service Offerings: Analyze their products and services, including unique features, benefits, and weaknesses.
  • Marketing and Advertising: Monitor competitors’ marketing and advertising campaigns to understand their messaging and tactics.
  • Online Presence: Track competitors’ website updates, social media activity, and content marketing efforts.
  • Customer Reviews and Feedback: Analyze customer reviews and feedback on platforms like Google, Yelp, and social media to gauge customer satisfaction and identify areas for improvement.

Tools for Competitor Tracking


There are numerous tools available to help you track and analyze your competitors. Some popular options include:

  • Google Alerts: Set up alerts for your competitors’ brand names, products, and industry keywords to receive notifications of relevant news and updates.
  • SEMrush: A comprehensive SEO tool that provides valuable insights into your competitors’ organic and paid search strategies.
  • Social Media Monitoring Tools (e.g., Hootsuite, Sprout Social): Monitor your competitors’ social media presence and engagement.
  • SimilarWeb: Analyze competitors’ website traffic and performance metrics, including audience demographics and behavior.
  • allstarsbot: Get notifications about new app reviews from your competitor(s). See what their app users like and dislike and spot features you could add to your own app.



In today’s dynamic business landscape, competitor tracking is essential for success. By monitoring and analyzing your competitors’ actions, you can stay ahead of market trends and make informed decisions that will propel your business forward. Start by identifying your key competitors, monitoring relevant metrics, and utilizing competitor tracking tools to gain valuable insights. Remember, staying ahead means staying informed and continually adapting and innovating.