Blog
App reviews, user feedback and app marketing — notes from the allstarsbot team.
How to Export App Store and Google Play Reviews (APIs, CSV and Feeds)
Want your reviews in a spreadsheet, a database or your own tool? Here are the official ways to export App Store and Google Play reviews — and their limits.
Can You Delete App Store or Google Play Reviews? (And How to Report Fake Ones)
The short answer is no. The longer answer: you can report reviews that break the rules — and there are better ways to deal with unfair ones.
How to Handle Negative App Reviews (and Win Users Back)
One-star reviews hurt, but they’re also the most useful feedback you get. A step-by-step plan to triage, reply, fix and win users back.
How to Get App Store and Google Play Reviews in Slack
Why teams pipe app reviews into Slack, how to set it up in about a minute, and how to organize the channel so reviews actually get handled.
How to Get More App Reviews (Without Breaking Store Rules)
More reviews mean a more trustworthy rating and better conversion. Eight tactics that work — and the ones Apple and Google don’t allow.
How to Respond to App Store Reviews (With 10 Reply Templates)
When to answer, what to write and what to avoid — plus ten reply templates for praise, bugs, feature requests and angry one-star reviews.
7 useful Slackbots for Marketing
Slackbots for marketing can be incredibly helpful by automating repetitive tasks or sending notifications for specific events.
Competitor Monitoring: How to Track Your Competitors' Apps
What to track about competing apps, where to find it, which tools help, and a 30-minute weekly routine for app teams.
Why App Developers Should Monitor User Feedback
User feedback monitoring - You know what’s worse than a bad app? A bad app without an outlet for complaints.
The power of app reviews
App reviews and why they are so important for the success of your app. Feedback leads to a better user experience and makes the